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Performance Measures
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Collection Timeframe

Picture of a woman listening to the clock ticking.Data collection for the EMSC performance measures needs to have been completed before the end of the grant cycle (February 28th, 2011).

What are the EMSC Performance Measures that Require Data Collection?

EMSC performance measures 71, 72, and 73 (formerly 66a and 66b) require data to be collected UNLESS:

  1. You have received a letter from the HRSA Program Officer indicating that your State/Territory has completely met a performance measure
  2. OR you have applied for and received an exemption from data collection for these three measures.

EMSC performance measures 76 and 77 (formerly 66d and 66e) also require data to be collected UNLESS:

  1. You met any of the same criteria listed above for measures 71, 72, and 73
  2. OR it was explicitly stated in your State Partnership grant application that your State/Territory has chosen NOT to work on these two measures. If you are not sure if your grant states that you have chosen to not work on these two measures, contact your HRSA representative.

 

What does the Federal Program require for data collection?

"In the past, states were allowed to keep their surveys open indefinitely, but now the goal is that data collection will occur within a three month period from the time you launch your survey" (taken from the letter sent to all EMSC Grantees by the HRSA Program Officer regarding data collection).

It is also expected that the data collected be representative and and have a sufficient response rate (80% target). We taught a workshop to help managers collect the data via surveys within the three months and achieve a high response rate. These materials can be downloaded from our workshop materials and handouts page.

You will want to contact your NEDARC representative as soon as possible to have them assist you in developing a timeline and a response rate plan prior to launching your survey.

 

How should I survey my Agencies and/or Hospitals?

NEDARC has developed, tested, and revised the survey instruments that will be used for the 2010-11 data collection cycle. Some aspects of the survey can be customized for your state if needed (i.e. inserting logos, additional questions), but the core survey questions and instructions need to be asked uniformly across all states to ensure data comparability and a national profile for EMSC.

"You are strongly encouraged to use the NEDARC web-based survey system as it includes data verification checks and question skip patterns that cannot be achieved if using paper surveys. If you choose an alternate data collection method to the NEDARC surveys, it must be approved by the EMSC program prior to use" (taken from the letter sent to all EMSC Grantees by the HRSA Program Officer regarding data collection).

If your state has a large number of agencies or hospitals, you might qualify for surveying only a random sample of the total number of your agencies or hospitals. Please consult with your NEDARC representative.

 

Why do we have to collect data?

Collecting data for the performance measures is the reliable way to evaluate the responsiveness and effectiveness of emergency medical services in the pre-hospital care setting:

  • It identifies service areas that need improvement or further evaluation.
  • It allows for dissemination of accurate public information and development of meaningful education and prevention programs.
  • It promotes decision making and resource allocation that are based on information rather than on isolated occurrences, assumption, emotion, politics, etc.

Available Resources

Resources available for understanding and implementing the performance measures include:

Individual assistance from NEDARC and HRSA is always available. Please do not hesitate to contact either center for further information!

 

rev. 08-Sep-2011

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